Question 1

How long is a typical photo session?

Accepted Answer

We offer 30 and 60 minute sessions. A 30 minute session gives you plenty of time to capture a gallery with variety, and it is easier to work around in your schedule. 60 minutes is available if you have a group of 8+ or want more time.

Question 2

How do I book a session?

Accepted Answer

Browse available sessions on your preferred market or location page, pick a date and time that works for you, and click 'Book this time.' You'll be taken to our booking page to confirm your details and pay.

Question 3

What should we wear for our photo session?

Accepted Answer

We recommend coordinating colors rather than matching exactly. Earth tones, soft pastels, and muted jewel tones photograph beautifully outdoors. Avoid large logos, neon colors, and busy patterns.

Question 4

Can we bring our dog to the session?

Accepted Answer

Absolutely! Pets are part of the family. Just let us know ahead of time so your photographer can plan for a few pet-friendly poses. We recommend bringing treats and a favorite toy.

Question 5

When will we receive our photos?

Accepted Answer

Your color-corrected photos will be delivered to an online gallery in 5 business days. From there you can download, share, and print.

Question 6

What happens if it rains?

Accepted Answer

We shoot rain, snow, or shine. Light overcast skies and light rain actually create beautiful, even lighting, so don't worry if it's not perfectly sunny! However, if there's a major storm or lightning, we'll cancel for everyone's safety and be in touch for rescheduling.

Question 7

Can I cancel my session?

Accepted Answer

Yes, things come up. Cancel more than 72 hours before your session and you'll receive a full refund within 5 business days. Within 72 hours, a $50 cancellation fee applies. You can cancel through our Reschedule page, just look up your booking and you'll see the option.

Question 8

Can I reschedule my session?

Accepted Answer

Life happens. Reschedule for free up to 72 hours before your session, no fees, no hassle.

Question 9

How much does a session cost?

Accepted Answer

Sessions range from $149 to $249. Our most popular package, Classic, is $199 and includes 30 minutes and 40+ images. All packages include on-location shoot, color-correction, online gallery, 5-day delivery, and print-ready downloads.

Question 10

What's included in every package?

Accepted Answer

Every Sparq package includes an on-location photo session with a professional photographer, color-corrected images delivered to an online gallery in 5 days, and print-ready downloads you can share instantly.

Question 11

Are there any hidden fees?

Accepted Answer

None at all. The price you see is the price you pay. No travel fees, no editing surcharges, no surprise costs.

Question 12

Can I upgrade my package after booking?

Accepted Answer

Yes! You can upgrade your package up to 24 hours before your session based on availability. Just reach out to our team and we'll take care of it.

Question 13

How do I receive my photos?

Accepted Answer

Your photos are delivered to a private online gallery within 5 days. From there, you can download, share, and order prints.

Question 14

What cities do you serve?

Accepted Answer

Sparq Photos is a family photography company offering on-location sessions in 75+ cities across the US. Available in Atlanta, Chicago, Dallas, Denver, Los Angeles, New York and more cities.

Question 15

What's the parking situation at the locations?

Accepted Answer

Parking varies. Due to local changes, we recommend using Google Maps and the location's website for the most accurate and up-to-date parking information.

Question 16

Are sessions available year-round?

Accepted Answer

Yes! We offer sessions throughout the year. Spring and fall are our most popular seasons, so we recommend booking early for those months.

Question 17

Is Sparq the same as Lily & Lime Photo Shoots?

Accepted Answer

Yep, that's us. Lily & Lime Photo Shoots became Sparq Photos. Everything you loved stayed the same. We just gave it a name with a little more energy.

Question 18

Where do we park at Knoxville Botanical Garden?

Accepted Answer

Parking lot on site at the main entrance. Arrive a few minutes early on busy weekends.

Question 19

Is there a fee to enter Knoxville Botanical Garden?

Accepted Answer

No, entry is free.

Question 20

Is Knoxville Botanical Garden stroller-friendly?

Accepted Answer

The main garden paths are paved or gravel and stroller-friendly. A few areas have steps, so plan for carrying babies in those sections.

Question 21

Can we bring our dog to Knoxville Botanical Garden?

Accepted Answer

Dogs are generally welcome on leash at public parks. Confirm the specific venue's pet policy before your session.

Question 22

What else can we do at Knoxville Botanical Garden after the session?

Accepted Answer

The garden trails reward a slow walk after the session. Seasonal programs and events run at many botanical sites.

Family Photos at Knoxville Botanical Garden

Every session includes

Where to meet

Address

Meeting Point

Tips for your session

Frequently Asked Questions